Who Are We?
Bobby Fazio - CEO
Michelle Shobe - Operations Manager
Michelle Shobe - Operations Manager
Bobby’s singular focus with EnsurPro is to deliver world class service and industry leading savings to its customers. He accomplishes this goal by consistently delivering the best training to his people, providing an excellent culture, and producing quality sales opportunities to an industry leading sales force. He wanted to be a veterin
Bobby’s singular focus with EnsurPro is to deliver world class service and industry leading savings to its customers. He accomplishes this goal by consistently delivering the best training to his people, providing an excellent culture, and producing quality sales opportunities to an industry leading sales force. He wanted to be a veterinarian growing up but realized this career choice would be his downfall financially, as he would likely adopt every stray or injured animal he encountered. However, this taught him a valuable lesson that your life’s initial passion is not always the best career move. Luckily, he found another passion and EnsurPro was started in 2023 and has been bringing value to his customers ever since. Bobby is married with four children and four grandchildren. In his spare time, he is a professional backyard chef and part time auto enthusiast, who must admit he often gets along with dogs more than people.
Michelle Shobe - Operations Manager
Michelle Shobe - Operations Manager
Michelle Shobe - Operations Manager
Michelle began as a customer service representative, working her way up to a sales agent, then trainer and leading her into her current position as Operations Manager. She is honored to have the opportunity to grow and help build the company over the years. Michelle oversees both back office and sales, as well as help motivate and maintai
Michelle began as a customer service representative, working her way up to a sales agent, then trainer and leading her into her current position as Operations Manager. She is honored to have the opportunity to grow and help build the company over the years. Michelle oversees both back office and sales, as well as help motivate and maintain the culture of EnsurPro. Outside of her busy career, Michelle is happily married with two amazing daughters. Her hobbies include church ministries, reading the occasional historical fiction, enjoying a bowl of Phó and playing Fortnite with her hubby. Something interesting about Michelle that most do not know is her ability to play drums, although not signed to a record label yet, she is very hopeful!
Laruen McNett - Manager
Michelle Shobe - Operations Manager
Stacey Pennell - Manager
Lauren began her career on the ground floor with the company. She started out doing data entry and customer service jobs and eventually worked her way up to management. She has enjoyed helping and watching the company grow into what it is today. Her job as a manager is to ensure her team meets their expectations, along with staying engag
Lauren began her career on the ground floor with the company. She started out doing data entry and customer service jobs and eventually worked her way up to management. She has enjoyed helping and watching the company grow into what it is today. Her job as a manager is to ensure her team meets their expectations, along with staying engaged and motivated. At home, she is happily married and has four amazing kids. Most of her free time is spent supporting her kids in their extracurricular activities, but she would not change a thing. Yes, Lauren is a busy mom, but when no one is looking, she can be found in her Tahoe jamming out to some gangster rap.
Stacey Pennell - Manager
Matthew Featherstone - Manager
Stacey Pennell - Manager
Stacey's journey started in the back office working the numbers and lots of spreadsheets, which she excels in (some pun intended). Stacey is well rounded, as she has worked in numerous capacities while working her way up to the management team. Her biggest joy in working for EnsurPro is being part of a strong company that is growing quick
Stacey's journey started in the back office working the numbers and lots of spreadsheets, which she excels in (some pun intended). Stacey is well rounded, as she has worked in numerous capacities while working her way up to the management team. Her biggest joy in working for EnsurPro is being part of a strong company that is growing quickly, she never has to worry about being bored, she has the best team of people, and that great team continues to grow. Stacey is married with two kids; one is in college and the other is in high school. When she is not working, she is spending time with her family and friends and watching her kids do what they love to do.
Matthew Featherstone - Manager
Matthew Featherstone - Manager
Matthew Featherstone - Manager
Matt started his insurance journey at USAA and recently transitioned to EnsurPro. He loves the culture and freedom working for EnsurPro and has be the recipient of the ambassador award which is voted on by upper management and executives and it is only given out once per quarter. Also, he achieved top sales representative across multiple
Matt started his insurance journey at USAA and recently transitioned to EnsurPro. He loves the culture and freedom working for EnsurPro and has be the recipient of the ambassador award which is voted on by upper management and executives and it is only given out once per quarter. Also, he achieved top sales representative across multiple roles and companies, as well as employee of the month on several occasions. Matt was born in Canada and has over 10 years of customer service experience. He also LOVES animals and has an orange Uromastyx lizard named Cano. On a personal note, he hates long walks on the beach and his ideal vacation is staying home. Matthew is also married to his beautiful wife Stephanie.
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